Follow up email after woocommerce purchase with request for review
under review
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jan wit
Mailpoet has the option to send a followup email after a woocommerce purchase.
What i don't understand is how to include an easy way to ask the customer for a review.
Of course i can do this in plain text, but it should contain a link to the review form of the product. That is more customer friendly and improves the rate of succes of the email.
João Pestana Vasconcelos
Please make this happen soon. It is one of the most essencial emails for e-commerce. On a previous e-commerce I've worked with, this automated email to colletct customer feedback was a main driver for critical product improvements based on product reviews.
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Tomas Avila
This its also really important for Woocommerce stores.. make it happen :)
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David Hibbert
This is something that I think would be useful especially as google is using reviews in their algorithms
Tautvidas
under review
Hey folks, thank you so much for your feedback! I can definitely see how an automated follow-up would help drive more reviews.
Yes, unfortunately right now while you can create follow-up emails for specific products, MailPoet doesn't yet have an easy way to include a link to the purchased product to ask for a review.
While we don't have any timelines yet, this need is on our radar this year. We will follow up when we have more to share.
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Dirk Tolken
All our clients are asking for this feature and having to build workarounds. Surely triggering X days after order and adding the list of products purchased in the subscriber's previous order should be pretty straightforward?