Change Spammy Rules
This is a fairly decent plugin, especially for agencies. But, the threat of the MP team blocking my entire account because of client "17" doing some spammy crap is a HUGE deterrent.
Why use this plugin if you've got the option to close my entire account?
If you would, please change this to be per website and not for the whole account. At least that would be something that we can deal with. Especially from an agency perspective.
Alexander B Kerekes
Good idea! I've upvoted it. Would you mind taking a look at my feature request for a Campaign tab and consider upvoting it, as well?
Had I known this, I wouldn't have signed up for the Agency plan.
I'll give this a couple of weeks, and if there's no movement (doesn't appear there will be), I'll adjust my MP plan.
It makes zero sense to punish the entire account. We, as agencies, have no control of what we are potentially being punished for.,
Yes, i've had all clients' mail stop for days because 1 client uploaded an older contact list without validating first. The unsub rate was minimal. But all the other clients were highly upset. It's happened a few times. and i worry that if it happens again, i'll lose clients.
Pausing the problem domain rather than all domains makes sense. Deactivate the license for the problem account, not all accounts. please.
I had to move an academic client to AWS sending because of this. Their list is totally legal and confirmed, but academic IT departments love to block emails, and professors on breaks or changing jobs, or being lazy, mess up the stats. It's not my fault, and not the client's fault. But the way MP handles this makes it my problem, even if it's not my fault.
Absolutely...! I love MP, but maybe it would even be useful when apparent bad behavior triggered a warning notification. This way we could at least investigate before having the whole account blocked.
We would really appreciate if this is implemented
MJ VIPER FF
Please bring this feature fast.
This policy is completely out of space, how can you block the entire account?! After all, you have an key set for each domain, block the domain, not the entire account.
Franko Piran: They are not listening to the coustomers.
I think disabling per website is fair as opposed to across all sites.
The bigger issue holding me back is the complete tone-deaf nature of MailPoet concerning this issue.
Their agency clients are saying, "this is a concern/issue for us."
MailPoet responds, "we know your business better than you. It is not an issue."
They need to fix this issue AND learn how to listen to clients and partners.