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Better handling of unconfirmed users
Philipp Stracker
Right now an unconfirmed account is counted towards the payment quota.
The big problem is: Once a user enters as "unconfirmed" and does not confirm via the ONLY email he gets, he will stay unconfirmed forever.
What's worse: Apparently he cannot even resubscribe (it says "Subscription Error: This subscriber already exists") - so, the user has no chance to ever get his account confirmed, if he misses that single confirmation mail.
I'd love to see some changes in handling unconfirmed accounts, e.g.
- Allow us to automatically resend the confirmation mail 2-3 times (e.g. after 12 hours and 24 hours)
- Add an option to "Delete unconfirmed accounts after x days"
- When an unconfirmed account tries to re-subscribe, please start the confirmation queue again instead of telling the user that his account already exists
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Dirk Tolken
Totally agree with this one! I think it's only fair to automate 2-3 reminders to confirm and we should have some control over the copy in those emails (to make it more personalised to our brands).
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Lee Busch
This is terrible! Users are forgetful. If they drop the ball and try to subscribe again, they need a smooth way to get confirmed.
James Dennewitz
A must have right away.
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Mike Allen
Great idea. Thank you.
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David
Travis Pflanz
Perfect explanation of the problem and a much needed improvement
Kirsch
Very relevant remarks, I agree