Ability to Customize Sign-Up Confirmation | Voters

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Ability to Customize Sign-Up Confirmation

complete

Bryan C

Provide ability to customize the Sign-Up Confirmation Email Content to allow insertion of the "Subscriber:Firstname..." shortcode; e.g., as used in the "Welcome Email."

August 27, 2020

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Ján Mikláš

Merged in a post:

Be able to edit confirmation email

Deivd

Would be great to be able to edit the confirmation email with the drag and drop editor that is used for all other emails...

Consistent branding is important for most brands and this ability would improve the user experience as the confirmation email is pretty bare bones compared to all other emails you can create with MailPoet.

October 13, 2022

January 12, 2023

Tautvidas

marked this post as

complete

Hey everyone, Happy New Year! 
You can now use the first and last name shortcodes in confirmation emails designed with the drag&drop email editor.
You can enable the new confirmation emails for your site in "MailPoet > Settings > Sign-Up Confirmation > Enable visual subscription confirmation emails".

Ákos Gáspár

I experimented with HTML and currently, my confirmation email begins with my logo image. I even created a button of sorts with CSS, but the inline styles are sometimes weirdly overwritten by other rules, so the button looks VERY different in various email apps, therefore: not acceptable.
I even tried tables! and while it doesn't not work, the result is clearly underwhelming.
You also can't send both a text-only and HTML versions .
I'm really waiting for this update.

Ákos Gáspár

It appears you can add HTML code to the message, including images, but since there is no editor, it's all left for coding geniuses and even so you cannot ensure a consistent appearance across readers.

Please add the feature to edit the confirmation message in Mailpoet's drag-and-drop editor. Thank you.

Uwaelchli

More than to include names in the confirmation, I would need to send different confirmations depending on the form/list the user signs up. So a different text depending on a substcirtion of newsletter or a freebee etc.

thanks

Tautvidas

Merged in a post:

Customising The Subscription Sign Up Confirmation Email

Michael Roper

I have been informed by MailPoet support that it is not possible to customise the Subscription Sign Up Confirmation email to include the subscriber’s first name, as the only shortcode currently available for the content is the one which confirms the subscription.
From a branding and customer engagement point of view, I think personalization is very important, in fact I seem to recall MailPoet emphasising its importance in a blog article.
Apparently it is also not possible to customise transactional emails sent to Administration either.
The one you currently receive when there is a new sign up (I.e “Howdy…The subscriber….Cheers, The MailPoet Plugin”) is frankly a bit corny, and could do with some more information.
I would like to at least see the First Name shortcode (and others if possible) added to the Subscription Sign Up Confirmation email.

October 28, 2020

October 19, 2022

Tautvidas

marked this post as

planned

Hello everyone, thank you for your feedback!

We will be looking into adding First and Last name shortcodes for subscription confirmation emails as well.

Tautvidas

Thank you both for your helpful feedback!
Consistent branding and user experience is definitely important.
We have recently looked into adding drag&drop editing for confirmation emails, so it's on our minds as well.
Unfortunately, I do not yet have any specific timelines, but hopefully we'll know more in the next few months as we work on improving the overall experience.

Timothy Heintz

There is a new feature request suggesting using the html editor to modify this email as with the other types of emails. This feature upgrade could handle this, as well as provide a lot more functionality. If there is a way to combine feature requests, I wish the moderator would consider this.

Tautvidas

Timothy Heintz: great point! While I don't have anything more specific to share today, the team is considering adding a way to customize subscription confirmation emails with the visual editor as well.

Timothy Heintz

I agree. It appears that you can modify text, but not embed any html. I would personally like to replace the confirmation link with a button, to make it more obvious to the user that action is required on their part. I believe just a simple change like this could increase the click through on the confirmations considerably. Being able to embed images and other links (i.e. a page on your site that provides more detail on the newsletter) would be nice and easy to implement with your suggested feature.

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