Allow segmenting by opens and clicks of Welcome emails | Voters

Allow segmenting by opens and clicks of Welcome emails

Kelly

We are currently unable to create segments on Welcome emails. We need to send a reminders to new signups [aka Welcome Emails] that have not opened/not clicked (or opened/clicked) their welcome voucher email/link. This is vital for engaging clients in a timely manner and checking delivery.

July 21, 2020

Ján Mikláš

Merged in a post:

Add welcome email as an option for segment creation

tomo

* See attached.
Add Welcome emails as an option for segment creation.
Currently the Segment option allows to select 'Clicked' and select a specific email, however the Welcome emails do not appear in the list.
I will start a new topic on this, as Andrew M. advised me to do so.

January 23, 2023

Ján Mikláš

Merged in a post:

Segmentation for welcome emails

tomo

Currently you can only create a segment for a single email. Please allow us to create segments for welcome emails. This would be very valuable. We need to have separate segments for welcome emails for email automation.Please take immediate action.

January 23, 2023

Andrew M

Though the suggestion has potential, your use case is lacking clarity.
It is already possible to create segments for welcome emails based on the lists they are subscribed to.  If you have another parameter, it would be wise to supply this.
If you are using woocommerce - it is possible to use first purchase, purchase in category, or purchased specific product to create a segment of sorts.
Possibly you are wanting the ability to conduct A/B Testing? That too would be of value.

tomo

Andrew M: Thank you very much.
Creating welcome email segments based on your subscribed list."
I did not know this method existed. How do you do that method?　Please let me know. I will try first.

Andrew M

tomo: If you try to create a welcome email - the first and only option you see is "Subscribes to the list..."

You can make different emails for each list.

tomo

Andrew M: No, I don't. This is not what I want to do. I want to branch out the welcome email to be sent based on the clicked link in the welcome email.

tomo

Andrew M: We want to send a welcome email only to interested customers to make them more interested.

Andrew M

tomo: ok, that is very specific - and not really what you have asked for. You are wanting a segmentation tool that allows for segmenting based on individual links in a mailout. You may want to modify your topic to reflect this. It does not relate to welcome emails really, just to a more detailed segmentation feature request.

Andrew M

tomo: I think I may have figured out what you want.  In the segment option, there is no option to select "Clicked" for any of the welcome emails.  They do not appear in the list.  
This is a very good point! I'd suggest a clear description to this issue might be; 
Add Welcome emails as an option for segment creation.
Currently the Segment option allows to select 'Clicked' and select a specific email, however the Welcome emails do not appear in the list.

tomo

Andrew M: Thank you very much for your advice.

I will follow your advice and start a new topic.

Travis Pflanz

I agree completely!